Shipping policy
Delivery Country
At this time, we only ship orders to the United Kingdom, United States, Australia, Canada, Ireland, Italy, Singapore, Spain, France, Japan, Denmark, Czechia, and Switzerland.
Order Confirmation
After placing your order, you'll receive a confirmation email letting you know it has been received and entered into our system for processing.
Order Tracking
Once your order leaves our warehouse, we'll send you a tracking code by email within 24 hours.
Delivery Details
Here's an overview of the typical delivery windows for our shipments:
Orders placed before 3:00 PM (GMT) Greenwich Mean Time (London), will begin processing that same day:
Processing Time: 1-2 days (Monday through Saturday)
Delivery Time: 4-7 days (Monday through Saturday)
Shipping Costs
We take care of shipping costs on every order, so all items reach your home entirely free of charge, 100% covered by us. There's no minimum quantity required to place an order.
Delayed Orders
If both the processing and delivery windows have passed without your order arriving, there's no need to worry. Please wait an extra two days and check your tracking code for updates. If it still hasn't shown up after that, reach out to us with your order number and we'll look into it.
Damaged or Incorrect Orders
If your package arrives damaged or you've received the wrong item (such as an incorrect size or color), we're here to help. Simply take a few photos showing the problem, describe what happened, and contact us along with your order number. We'll send a free replacement for any damaged or incorrect items.
If you have questions about when your order will arrive, don't hesitate to email us — our customer service team is glad to help.
Company Information
Email: support@trylinvora.com
Phone: +19292351370
Customer service hours:
Monday to Saturday: 9:00 am to 6:00 pm